Frequently Asked Questions (FAQs)

What is the estimated delivery time for the products shipped within Pakistan?

The standard timeframe for product delivery within Pakistan is 3 to 5 business days.

Do you offer international shipping for your products?

Yes, we offer international shipping for our products. Before you place an order from outside the country, please reach out to us via email at maktabaislamiainfo@gmail.com or send us a message on WhatsApp at +923099993915 to receive the latest shipping rates and estimated delivery times.

What types of payment do you accept at your store?

At this time, we are accepting payments through bank transfer and cash on delivery.

Is Cash on Delivery (COD) Available?

Yes, Cash on Delivery (COD) is Available.

What is the process for placing an order?

Select the Add to Cart or Buy Now option. You can also choose the Order on WhatsApp button to place your order through WhatsApp.

What steps do I need to follow to modify or cancel my order?

To modify or cancel your order, please contact us via email or send a message on WhatsApp along with your order number.

Is an account necessary for me to make a purchase?

You don't need to create an account, but doing so would simplify the process of placing orders later on.

What is the process for returning a product?

For any product returns, please reach out to us via our official WhatsApp number.